Claims workbench/CLM-2026-031222
Professional claim · CMS-1500 · EDI 837P

CLM-2026-031222

Heritage Rehabilitation Center, Physical Therapy. Service 2026-08-08 at office (POS 11). Received 2026-09-12.

Approved
Billed
$439.00
3 lines
Allowed
$272.18
contract rate applied
Plan pays
$247.18
approved
Member owes
$25.00
copay / deductible / 20% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-55258-87
Date of birth
1990-03-18
Identity
Verified6 records, confidence 0.97
Claim record
CLMCLM-408201
Relationship
Self, San Antonio, TX

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-8404
Coverage period
2024-11-01 to present
Deductible
$213.86 of $500.0043%
Out-of-pocket maximum
$475.97 of $1,500.0032%
Copays
office $25.00, specialist $50.00, emergency $150.00
Physical therapy visits
8 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
6638399413
Network
In network
Rendering NPI
9849775165
Location
Nashville, TN · TIN 93-4440762
Authorisation / referral
none / REF362107

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$130.00$80.60$25.00$55.60Paid
297161PT evaluation, low complexity—11,2$249.00$154.38$0.00$154.38Paid
397140Manual therapy, 15 minutes—11,2$60.00$37.20$0.00$37.20Paid
Totals$439.00$272.18$25.00$247.18
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. Z47.1 Aftercare following joint replacement surgery
Claim header
Patient account
PA-171378
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-002788 (verified, link confidence 0.97).
EligibilityPassActive on 2026-08-08: CORE-HMO (HMO), effective 2024-11-01.
Timely filingPassReceived 35 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Rehabilitation Center (6638399413).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 8 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Rehabilitation Center2026-08-08 10:50

    Follow-up for pain in right knee. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$439.00
Plan discount
$166.82
contracted rate
Plan paid
$247.18
You may owe
$25.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0068522026-09-22Northgate Internal Medicine Associates$405.00Needs review
CLM-2026-0300302026-04-20Riverside Orthopedic Specialists$432.00Approved
CLM-2026-0265992025-12-26Unity Family Practice$25.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.