Claims workbench/CLM-2026-031239
Professional claim · CMS-1500 · EDI 837P

CLM-2026-031239

Meadow Physical Therapy, Physical Therapy. Service 2026-07-15 at office (POS 11). Received 2026-08-02.

DeniedOut of network
Billed
$324.00
2 lines
Allowed
$145.80
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO204
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-91573-67
Date of birth
1956-03-03
Identity
Verified4 records, confidence 0.93
Claim record
CLMCLM-414528
Relationship
Spouse, Orlando, FL

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-4611
Coverage period
2023-08-01 to present
Deductible
$158.28 of $2,500.006%
Out-of-pocket maximum
$4,638.76 of $10,000.0046%
Copays
office $40.00, specialist $75.00, emergency $250.00
Physical therapy visits
17 of 20 used

Provider

Billing and rendering

Billing provider
Meadow Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
9574290588
Network
Out of network
Rendering NPI
6310657773
Location
Denver, CO · TIN 57-2119772
Authorisation / referral
none / REF437498

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$248.00$111.60——DeniedCO204
297140Manual therapy, 15 minutes—11$76.00$34.20——DeniedCO204
Totals$324.00$145.80——
Diagnoses (ICD-10-CM)
  • 1. Z47.1 Aftercare following joint replacement surgeryprincipal
  • 2. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-980374
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-019573 (verified, link confidence 0.93).
EligibilityPassActive on 2026-07-15: NAVIGATE-HMO (HMO), effective 2023-08-01.
Timely filingPassReceived 18 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkFailCO204Billing provider 9574290588 is out of network and the HMO plan has no out-of-network benefit.
Service not covered under the member's plan
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 17 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Meadow Physical Therapy2026-07-15 14:39

    Patient seen for aftercare following joint replacement surgery.

  • SystemSystem: Claims system2026-08-02 05:56

    Billing provider is out of network and the member's plan has no out-of-network benefit outside of emergencies.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Provider network: Billing provider 9574290588 is out of network and the HMO plan has no out-of-network benefit.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0220622026-02-17Summit Imaging Center$160.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO204scenario: Oon hmo

No out-of-network benefit on this plan.