Claims workbench/CLM-2026-031251
Institutional claim · UB-04 · Paper

CLM-2026-031251

Unity Digestive Health Center, Gastroenterology. Service 2026-04-04 at outpatient hospital (POS 22). Received 2026-05-06.

Denied
Billed
$2,226.00
2 lines
Allowed
$1,224.30
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-91604-29
Date of birth
1998-12-07
Identity
Verified4 records, confidence 1.00
Claim record
CLMCLM-423868
Relationship
Self, Jacksonville, FL

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-9145
Coverage period
2022-05-01 to present
Deductible
$420.19 of $500.0084%
Out-of-pocket maximum
$257.74 of $1,000.0026%
Copays
office $25.00, specialist $60.00, emergency $250.00
Physical therapy visits
17 of 20 used

Provider

Billing and rendering

Billing provider
Unity Digestive Health Center
Gastroenterology · taxonomy 207RG0100X
NPI
9735187566
Network
In network
Rendering NPI
9021496382
Location
Austin, TX · TIN 73-9134731
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
145378
rev 0750
Colonoscopy, diagnostic—11$2,017.00$1,109.35——DeniedCO197
288305
rev 0310
Surgical pathology, level IV—12$209.00$114.95——DeniedCO197
Totals$2,226.00$1,224.30——
Diagnoses (ICD-10-CM)
  • 1. K21.9 Gastro-esophageal reflux disease without esophagitisprincipal
  • 2. R10.13 Epigastric pain
Claim header
Patient account
PA-957943
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-018242 (verified, link confidence 1.00).
EligibilityPassActive on 2026-04-04: OPTIONS-PPO (PPO), effective 2022-05-01.
Timely filingPassReceived 32 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19745378 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Unity Digestive Health Center (9735187566).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Unity Digestive Health Center2026-04-04 11:09

    Follow-up for gastro-esophageal reflux disease without esophagitis. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-05-06 02:17

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: R. Patel (Claims Examiner II)2026-05-06 10:53

    Reviewed with the member's history on file. Holding for the items listed above.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-957943.pdf7 pages

    Itemised statement totalling $2226.00 across 2 lines.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Prior authorisation: 45378 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0217202026-02-06Pinecrest GI Associates$3,568.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.