Claims workbench/CLM-2026-031358
Professional claim · CMS-1500 · EDI 837P

CLM-2026-031358

Harbor Endocrine Associates, Endocrinology. Service 2026-07-18 at office (POS 11). Received 2026-08-07.

Approved
Billed
$129.00
1 line
Allowed
$79.98
contract rate applied
Plan pays
$19.98
approved
Member owes
$60.00
copay / deductible / 20% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-26225-85
Date of birth
1951-02-13
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-422203
Relationship
Spouse, Gilbert, AZ

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-3882
Coverage period
2022-06-01 to present
Deductible
$1,532.71 of $3,500.0044%
Out-of-pocket maximum
$305.23 of $7,000.004%
Copays
office $30.00, specialist $60.00, emergency $250.00
Physical therapy visits
1 of 20 used

Provider

Billing and rendering

Billing provider
Harbor Endocrine Associates
Endocrinology · taxonomy 207RE0101X
NPI
8826206194
Network
In network
Rendering NPI
8355752295
Location
Nashville, TN · TIN 64-6622080
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
195251Continuous glucose monitoring, analysis—11$129.00$79.98$60.00$19.98Paid
Totals$129.00$79.98$60.00$19.98
Diagnoses (ICD-10-CM)
  • 1. E05.90 Thyrotoxicosis, unspecifiedprincipal
  • 2. E11.9 Type 2 diabetes mellitus without complications
Claim header
Patient account
PA-588775
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-008486 (verified, link confidence 0.99).
EligibilityPassActive on 2026-07-18: CHOICE-PLUS-PPO (PPO), effective 2022-06-01.
Timely filingPassReceived 20 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Harbor Endocrine Associates (8826206194).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Harbor Endocrine Associates2026-07-18 16:28

    Follow-up for thyrotoxicosis, unspecified. Plan discussed, medications reconciled. Authorisation was obtained by phone from the plan on the day before service; reference number recorded on the face sheet.

  • SystemSystem: Claims system2026-08-07 01:00

    Authorisation number on the claim does not match the UM system format. Provider states it was issued by phone.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-08-07 13:32

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

  • Prior auth letterface_sheet_PA-588775.pdf1 page

    Provider face sheet with a handwritten authorisation reference; no plan letterhead.

Explanation of benefits

What the member will see

Amount billed
$129.00
Plan discount
$49.02
contracted rate
Plan paid
$19.98
You may owe
$60.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO197scenario: Auth unverifiable

Authorisation must be confirmed with UM before payment.