Claims workbench/CLM-2026-031391
Professional claim · CMS-1500 · EDI 837P

CLM-2026-031391

Desert Diabetes Center, Endocrinology. Service 2026-06-19 at office (POS 11). Received 2026-08-18.

Denied
Billed
$448.00
2 lines
Allowed
$277.76
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-50145-65
Date of birth
1984-07-06
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-432204
Relationship
Child, Eden Prairie, MN

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group NULL
Coverage period
2022-08-01 to 2026-08-21
Deductible
$544.43 of $2,500.0022%
Out-of-pocket maximum
$3,651.68 of $10,000.0037%
Copays
office $25.00, specialist $50.00, emergency $250.00
Physical therapy visits
21 of 20 used

Provider

Billing and rendering

Billing provider
Desert Diabetes Center
Endocrinology · taxonomy 207RE0101X
NPI
4143565768
Network
In network
Rendering NPI
2431159138
Location
Phoenix, AZ · TIN 51-1868485
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$267.00$165.54——DeniedCO18
295251Continuous glucose monitoring, analysis—11,2$181.00$112.22——DeniedCO18
Totals$448.00$277.76——
Diagnoses (ICD-10-CM)
  • 1. E11.9 Type 2 diabetes mellitus without complicationsprincipal
  • 2. E03.9 Hypothyroidism, unspecified
Claim header
Patient account
PA-688923
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-040169 (provisional, link confidence 1.00).
EligibilityPassActive on 2026-06-19: OPTIONS-PPO (PPO), effective 2022-08-01, terms 2026-08-21.
Timely filingPassReceived 60 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-031390: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Desert Diabetes Center (4143565768).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Desert Diabetes Center2026-06-19 13:59

    Established patient presents with type 2 diabetes mellitus without complications; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-08-18 00:09

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

  • AdministrativeExaminer: D. Okafor (Medical Director, MD)2026-08-18 09:20

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Duplicate check: Exact duplicate of CLM-2026-031390: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0313902026-06-19Desert Diabetes Center$448.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.