Claims workbench/CLM-2026-031463
Professional claim · CMS-1500 · Provider portal

CLM-2026-031463

Heritage Primary Care Associates, Family Medicine. Service 2026-10-01 at office (POS 11). Received 2026-10-03.

Denied
Billed
$23.00
1 line
Allowed
$14.26
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member
Ann Ryes
Member ID
UHC-80982-32
Date of birth
1967-04-16
Identity
Verified2 records, confidence 0.96
Claim record
CLMCLM-401779
Relationship
Self, Gilbert, AZ

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-B MA group GRP-0687
Coverage period
2022-03-01 to 2026-01-03
Deductible
$40.12 of $500.008%
Out-of-pocket maximum
$544.04 of $1,500.0036%
Copays
office $20.00, specialist $60.00, emergency $250.00
Physical therapy visits
22 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Primary Care Associates
Family Medicine · taxonomy 207Q00000X
NPI
5397655734
Network
In network
Rendering NPI
8678488924
Location
Tampa, FL · TIN 61-8345625
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
136415Venipuncture—11$23.00$14.26——DeniedCO27
Totals$23.00$14.26——
Diagnoses (ICD-10-CM)
  • 1. I10 Essential (primary) hypertensionprincipal
Claim header
Patient account
PA-574247
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-026251 (verified, link confidence 0.96).
EligibilityFailCO27Date of service 2026-10-01 is after coverage terminated on 2026-01-03.
Expenses incurred after coverage terminated
Timely filingPassReceived 2 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Primary Care Associates (5397655734).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Primary Care Associates2026-10-01 18:14

    Follow-up for essential (primary) hypertension. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-10-03 00:34

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-10-01 is after coverage terminated on 2026-01-03.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.