Claims workbench/CLM-2026-031575
Professional claim · CMS-1500 · Provider portal

CLM-2026-031575

Lakeside Physical Therapy, Physical Therapy. Service 2026-04-17 at office (POS 11). Received 2026-05-01.

Approved
Billed
$324.00
2 lines
Allowed
$200.88
contract rate applied
Plan pays
$175.88
approved
Member owes
$25.00
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-29981-05
Date of birth
1949-05-11
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-409143
Relationship
Self, Tucson, AZ

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-6618
Coverage period
2021-02-01 to present
Deductible
$480.36 of $2,500.0019%
Out-of-pocket maximum
$2,434.41 of $7,500.0032%
Copays
office $25.00, specialist $60.00, emergency $350.00
Physical therapy visits
8 of 20 used

Provider

Billing and rendering

Billing provider
Lakeside Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
8769647701
Network
In network
Rendering NPI
9381970331
Location
Austin, TX · TIN 82-6971924
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$142.00$88.04$25.00$63.04Paid
297161PT evaluation, low complexity2511,2$182.00$112.84$0.00$112.84Paid
Totals$324.00$200.88$25.00$175.88
Diagnoses (ICD-10-CM)
  • 1. M75.100 Unspecified rotator cuff tear, unspecified shoulderprincipal
  • 2. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-807078
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-006508 (verified, link confidence 0.99).
EligibilityPassActive on 2026-04-17: CHOICE-PLUS-PPO (PPO), effective 2021-02-01.
Timely filingPassReceived 14 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Lakeside Physical Therapy (8769647701).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 8 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Lakeside Physical Therapy2026-04-17 12:48

    Established patient presents with unspecified rotator cuff tear, unspecified shoulder; symptoms reviewed and vitals within expected range.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$324.00
Plan discount
$123.12
contracted rate
Plan paid
$175.88
You may owe
$25.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0141152025-12-29Evergreen Family Practice$13.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.