Claims workbench/CLM-2026-031610
Institutional claim · UB-04 · Provider portal

CLM-2026-031610

Sunrise Digestive Health Center, Gastroenterology. Service 2026-01-20 at outpatient hospital (POS 22). Received 2026-02-15.

Billed
$1,462.00
1 line
Allowed
$804.10
if approved
Plan pays
—
Denied
Member owes
—
no coverage
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
none on golden record
Date of birth
1956-08-17
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-419112
Relationship
Spouse

Coverage and accumulators

Eligibility

No coverage segment found for this member.

Provider

Billing and rendering

Billing provider
Sunrise Digestive Health Center
Gastroenterology · taxonomy 207RG0100X
NPI
3482505971
Network
In network
Rendering NPI
8065053877
Location
Los Angeles, CA · TIN 56-5803475
Authorisation / referral
PA2025340917 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
145378
rev 0750
Colonoscopy, diagnostic—11$1,462.00$804.10——DeniedCO18
Totals$1,462.00$804.10——
Diagnoses (ICD-10-CM)
  • 1. R10.13 Epigastric painprincipal
  • 2. Z12.11 Encounter for screening for malignant neoplasm of colon
Claim header
Patient account
PA-865030
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 3 needing attention

CheckResultCodeDetail
Member identityFailIDQMember record is in open steward case CASE-002165; payment withheld until the identity is confirmed.
Member identity under steward review
EligibilityFailN30No coverage segment found for the member ID on this claim.
Patient ineligible for this service
Timely filingPassReceived 26 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-031609: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassAuthorisation PA2025340917 on file for 45378.
Provider networkPassIn-network provider Sunrise Digestive Health Center (3482505971).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Sunrise Digestive Health Center2026-01-20 09:29

    Patient seen for epigastric pain.

  • SystemSystem: Claims system2026-02-15 06:59

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

Attachments

Documents received with the claim

  • Prior auth letterPA2025340917_approval.pdf2 pages

    Utilisation management approval letter for 45378 (Colonoscopy, diagnostic), valid 2026-01-20 to 2026-04-20.

  • Itemized billitemized_PA-865030.pdf4 pages

    Itemised statement totalling $1462.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Member identity: Member record is in open steward case CASE-002165; payment withheld until the identity is confirmed. Eligibility: No coverage segment found for the member ID on this claim. Duplicate check: Exact duplicate of CLM-2026-031609: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0316092026-01-20Sunrise Digestive Health Center$1,462.00Pended

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.