Claims workbench/CLM-2026-031631
Professional claim · CMS-1500 · EDI 837P

CLM-2026-031631

Heritage Rehabilitation Center, Physical Therapy. Service 2026-05-10 at office (POS 11). Received 2026-06-08.

Approved
Billed
$506.00
3 lines
Allowed
$313.72
contract rate applied
Plan pays
$273.72
approved
Member owes
$40.00
copay / deductible / 10% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-87732-27
Date of birth
2004-06-11
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-429971
Relationship
Spouse, Gilbert, AZ

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-3694
Coverage period
2024-01-01 to present
Deductible
$160.89 of $1,000.0016%
Out-of-pocket maximum
$761.41 of $2,000.0038%
Copays
office $40.00, specialist $40.00, emergency $350.00
Physical therapy visits
2 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
6638399413
Network
In network
Rendering NPI
5754453962
Location
Nashville, TN · TIN 93-4440762
Authorisation / referral
none / REF124331

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$273.00$169.26$40.00$129.26Paid
297014Electrical stimulation, unattended—11$44.00$27.28$0.00$27.28Paid
397161PT evaluation, low complexity—11$189.00$117.18$0.00$117.18Paid
Totals$506.00$313.72$40.00$273.72
Diagnoses (ICD-10-CM)
  • 1. Z47.1 Aftercare following joint replacement surgeryprincipal
Claim header
Patient account
PA-858602
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-033917 (verified, link confidence 0.99).
EligibilityPassActive on 2026-05-10: CORE-HMO (HMO), effective 2024-01-01.
Timely filingPassReceived 29 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Rehabilitation Center (6638399413).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 2 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Rehabilitation Center2026-05-10 15:32

    Follow-up for aftercare following joint replacement surgery. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$506.00
Plan discount
$192.28
contracted rate
Plan paid
$273.72
You may owe
$40.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.