Claims workbench/CLM-2026-031726
Professional claim · CMS-1500 · EDI 837P

CLM-2026-031726

Northgate Counseling Center, Behavioral Health. Service 2026-06-21 at telehealth (POS 02). Received 2026-07-06.

Denied
Billed
$276.00
1 line
Allowed
$171.12
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-28244-02
Date of birth
1945-01-13
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-416669
Relationship
Self, Jacksonville, FL

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-B MA group GRP-6522
Coverage period
2022-02-01 to present
Deductible
$570.73 of $1,000.0057%
Out-of-pocket maximum
$183.53 of $3,000.006%
Copays
office $40.00, specialist $50.00, emergency $150.00
Physical therapy visits
22 of 20 used

Provider

Billing and rendering

Billing provider
Northgate Counseling Center
Behavioral Health · taxonomy 103T00000X
NPI
4860306727
Network
In network
Rendering NPI
9959298503
Location
Austin, TX · TIN 78-2836028
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$276.00$171.12——DeniedCO18
Totals$276.00$171.12——
Diagnoses (ICD-10-CM)
  • 1. F32.1 Major depressive disorder, single episode, moderateprincipal
Claim header
Patient account
PA-493587
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-022562 (verified, link confidence 0.99).
EligibilityPassActive on 2026-06-21: MEDICARE-ADV-B (MA), effective 2022-02-01.
Timely filingPassReceived 15 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-031725: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Northgate Counseling Center (4860306727).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Northgate Counseling Center2026-06-21 10:11

    Patient seen for major depressive disorder, single episode, moderate.

  • SystemSystem: Claims system2026-07-06 02:01

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

  • AdministrativeExaminer: R. Patel (Claims Examiner II)2026-07-06 09:25

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Duplicate check: Exact duplicate of CLM-2026-031725: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0317252026-06-21Northgate Counseling Center$276.00Approved
CLM-2026-0345222026-05-24Desert Diagnostic Imaging$2,025.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.