Claims workbench/CLM-2026-031750
Professional claim · CMS-1500 · Provider portal

CLM-2026-031750

Heritage Medical Group, Family Medicine. Service 2026-01-21 at office (POS 11). Received 2026-01-27.

ApprovedOut of network
Billed
$375.00
2 lines
Allowed
$168.75
contract rate applied
Plan pays
$148.50
approved
Member owes
$20.25
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-52508-51
Date of birth
1966-02-24
Identity
Verified3 records, confidence 1.00
Claim record
CLMCLM-427947
Relationship
Child, Phoenix, AZ

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-8748
Coverage period
2021-05-01 to present
Deductible
$2,720.31 of $3,500.0078%
Out-of-pocket maximum
$1,786.12 of $14,000.0013%
Copays
office $25.00, specialist $60.00, emergency $350.00
Physical therapy visits
17 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Medical Group
Family Medicine · taxonomy 207Q00000X
NPI
1536032422
Network
Out of network
Rendering NPI
7643868491
Location
Denver, CO · TIN 49-9592909
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
190471Immunization administration—11$45.00$20.25$20.25$0.00Paid
299395Preventive visit, 18-39 years—11,2$330.00$148.50$0.00$148.50Paid
Totals$375.00$168.75$20.25$148.50
Diagnoses (ICD-10-CM)
  • 1. E11.9 Type 2 diabetes mellitus without complicationsprincipal
  • 2. E78.5 Hyperlipidemia, unspecified
  • 3. I10 Essential (primary) hypertension
Claim header
Patient account
PA-935037
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-008063 (verified, link confidence 1.00).
EligibilityPassActive on 2026-01-21: CHOICE-PLUS-PPO (PPO), effective 2021-05-01.
Timely filingPassReceived 6 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Medical Group2026-01-21 17:31

    Established patient presents with type 2 diabetes mellitus without complications; symptoms reviewed and vitals within expected range.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$375.00
Plan discount
$206.25
out-of-network allowance
Plan paid
$148.50
You may owe
$20.25
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0205022026-06-07Lakeside Skin Care Associates$227.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.