Claims workbench/CLM-2026-031885
Professional claim · CMS-1500 · EDI 837P

CLM-2026-031885

Valley Skin Care Associates, Dermatology. Service 2026-02-20 at office (POS 11). Received 2026-03-24.

DeniedOut of networkIdentity on hold: CASE-002552
Billed
$1,105.00
3 lines
Allowed
$497.25
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO204
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
none on golden record
Date of birth
2006-07-24
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-407323
Relationship
Spouse

Coverage and accumulators

Found by name and date of birth

Plan
SELECT-EPO EPO group GRP-2231
Coverage period
2021-12-01 to present
Deductible
$83.58 of $500.0017%
Out-of-pocket maximum
$743.54 of $1,500.0050%
Copays
office $25.00, specialist $60.00, emergency $350.00
Physical therapy visits
18 of 20 used

Provider

Billing and rendering

Billing provider
Valley Skin Care Associates
Dermatology · taxonomy 207N00000X
NPI
8632906870
Network
Out of network
Rendering NPI
6846953555
Location
Scottsdale, AZ · TIN 26-4772029
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199213Office visit, established patient, low complexity—11$176.00$79.20——DeniedCO204
211403Excision benign lesion, trunk, 2.1-3.0 cm—11$700.00$315.00——DeniedCO204
311102Tangential skin biopsy, single lesion—11,2$229.00$103.05——DeniedCO204
Totals$1,105.00$497.25——
Diagnoses (ICD-10-CM)
  • 1. D22.5 Melanocytic nevi of trunkprincipal
  • 2. L57.0 Actinic keratosis
Claim header
Patient account
PA-800661
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 3 needing attention

CheckResultCodeDetail
Member identityFailIDQMember record is in open steward case CASE-002552; payment withheld until the identity is confirmed.
Member identity under steward review
EligibilityNoteActive on 2026-02-20: SELECT-EPO (EPO), effective 2021-12-01. Coverage found by name and date of birth because the claim carried no usable member ID.
Timely filingPassReceived 32 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkFailCO204Billing provider 8632906870 is out of network and the EPO plan has no out-of-network benefit.
Service not covered under the member's plan
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Valley Skin Care Associates2026-02-20 13:13

    Patient seen for melanocytic nevi of trunk.

  • SystemSystem: Claims system2026-03-24 04:39

    Billing provider is out of network and the member's plan has no out-of-network benefit outside of emergencies.

  • AdministrativeExaminer: L. Brooks (Nurse Reviewer, RN)2026-03-24 09:21

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Member identity: Member record is in open steward case CASE-002552; payment withheld until the identity is confirmed. Eligibility: Active on 2026-02-20: SELECT-EPO (EPO), effective 2021-12-01. Coverage found by name and date of birth because the claim carried no usable member ID. Provider network: Billing provider 8632906870 is out of network and the EPO plan has no out-of-network benefit.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO204scenario: Oon hmo

No out-of-network benefit on this plan.