Claims workbench/CLM-2026-031927
Professional claim · CMS-1500 · Provider portal

CLM-2026-031927

Harbor Rehabilitation Center, Physical Therapy. Service 2026-03-20 at office (POS 11). Received 2026-04-03.

Approved
Billed
$498.00
2 lines
Allowed
$308.76
contract rate applied
Plan pays
$278.76
approved
Member owes
$30.00
copay / deductible / 20% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-64259-10
Date of birth
1982-02-08
Identity
Verified5 records, confidence 0.94
Claim record
CLMCLM-403227
Relationship
Self, Eden Prairie, MN

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-0444
Coverage period
2024-12-01 to present
Deductible
$21.38 of $2,500.001%
Out-of-pocket maximum
$2,251.88 of $7,500.0030%
Copays
office $30.00, specialist $60.00, emergency $350.00
Physical therapy visits
19 of 20 used

Provider

Billing and rendering

Billing provider
Harbor Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
1139592160
Network
In network
Rendering NPI
3709133888
Location
Mesa, AZ · TIN 48-8489623
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$244.00$151.28$30.00$121.28Paid
297161PT evaluation, low complexity2512$254.00$157.48$0.00$157.48Paid
Totals$498.00$308.76$30.00$278.76
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. Z47.1 Aftercare following joint replacement surgery
Claim header
Patient account
PA-832935
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-002539 (verified, link confidence 0.94).
EligibilityPassActive on 2026-03-20: NAVIGATE-HMO (HMO), effective 2024-12-01.
Timely filingPassReceived 14 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Harbor Rehabilitation Center (1139592160).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsNotePhysical therapy visits used 19 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Harbor Rehabilitation Center2026-03-20 11:00

    Follow-up for pain in right knee. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$498.00
Plan discount
$189.24
contracted rate
Plan paid
$278.76
You may owe
$30.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Benefit limits: Physical therapy visits used 19 of 20.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0065192026-02-07Meadow Heart Institute$253.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.