Claims workbench/CLM-2026-031999
Professional claim · CMS-1500 · EDI 837P

CLM-2026-031999

Lakeside Behavioral Health, Behavioral Health. Service 2026-09-16 at office (POS 11). Received 2026-10-15.

DeniedOut of network
Billed
$191.00
1 line
Allowed
$85.95
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-12392-13
Date of birth
1952-04-24
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-405698
Relationship
Self, Fresno, CA

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-1240
Coverage period
2021-03-01 to present
Deductible
$1,642.86 of $2,500.0066%
Out-of-pocket maximum
$3,361.38 of $10,000.0034%
Copays
office $25.00, specialist $40.00, emergency $150.00
Physical therapy visits
20 of 20 used

Provider

Billing and rendering

Billing provider
Lakeside Behavioral Health
Behavioral Health · taxonomy 103T00000X
NPI
2763853613
Network
Out of network
Rendering NPI
7361867113
Location
Austin, TX · TIN 90-0644488
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
190834Psychotherapy, 45 minutes—11$191.00$85.95——DeniedCO18
Totals$191.00$85.95——
Diagnoses (ICD-10-CM)
  • 1. F90.2 ADHD, combined typeprincipal
  • 2. F43.10 Post-traumatic stress disorder, unspecified
Claim header
Patient account
PA-940061
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-024206 (verified, link confidence 0.99).
EligibilityPassActive on 2026-09-16: OPTIONS-PPO (PPO), effective 2021-03-01.
Timely filingPassReceived 29 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-031998: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Lakeside Behavioral Health2026-09-16 18:18

    Patient seen for adhd, combined type.

  • SystemSystem: Claims system2026-10-15 02:38

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

  • AdministrativeExaminer: L. Brooks (Nurse Reviewer, RN)2026-10-15 09:47

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-031998: same member, date of service, procedures and billing provider. Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0319982026-09-16Lakeside Behavioral Health$191.00Approved
CLM-2026-0158112026-08-09Sunrise Clinical Laboratories$124.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.