Claims workbench/CLM-2026-032137
Professional claim · CMS-1500 · Paper

CLM-2026-032137

Mesa Physical Therapy, Physical Therapy. Service 2026-09-07 at office (POS 11). Received 2026-09-22.

Denied
Billed
$253.00
2 lines
Allowed
$156.86
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-13209-74
Date of birth
1950-11-02
Identity
Verified3 records, confidence 1.00
Claim record
CLMCLM-422204
Relationship
Self, Las Vegas, NV

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-B MA group GRP-5789
Coverage period
2024-08-01 to 2026-04-17
Deductible
$194.24 of $1,000.0019%
Out-of-pocket maximum
$999.26 of $3,000.0033%
Copays
office $30.00, specialist $40.00, emergency $250.00
Physical therapy visits
3 of 20 used

Provider

Billing and rendering

Billing provider
Mesa Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
5720231351
Network
In network
Rendering NPI
4263375352
Location
Scottsdale, AZ · TIN 18-6108832
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$176.00$109.12——DeniedCO27
297140Manual therapy, 15 minutes—11,2$77.00$47.74——DeniedCO27
Totals$253.00$156.86——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-721932
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-030727 (verified, link confidence 1.00).
EligibilityFailCO27Date of service 2026-09-07 is after coverage terminated on 2026-04-17.
Expenses incurred after coverage terminated
Timely filingPassReceived 15 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Mesa Physical Therapy (5720231351).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 3 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Mesa Physical Therapy2026-09-07 11:49

    Follow-up for low back pain, unspecified. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-09-22 03:35

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-09-22 14:48

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-09-07 is after coverage terminated on 2026-04-17.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.