Claims workbench/CLM-2026-032333
Professional claim · CMS-1500 · Provider portal

CLM-2026-032333

Valley Rehabilitation Center, Physical Therapy. Service 2025-12-31 at office (POS 11). Received 2026-01-13.

Denied
Billed
$183.00
1 line
Allowed
$113.46
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-78331-45
Date of birth
1973-02-19
Identity
Verified7 records, confidence 1.00
Claim record
CLMCLM-404409
Relationship
Self, Gilbert, AZ

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-A MA group GRP-6302
Coverage period
2025-02-01 to present
Deductible
$11.44 of $500.002%
Out-of-pocket maximum
$285.61 of $1,500.0019%
Copays
office $30.00, specialist $40.00, emergency $150.00
Physical therapy visits
5 of 20 used

Provider

Billing and rendering

Billing provider
Valley Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
6713462326
Network
In network
Rendering NPI
2272610348
Location
Tempe, AZ · TIN 20-6528291
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$183.00$113.46——DeniedCO18
Totals$183.00$113.46——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-911330
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-001306 (verified, link confidence 1.00).
EligibilityPassActive on 2025-12-31: MEDICARE-ADV-A (MA), effective 2025-02-01.
Timely filingPassReceived 13 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-032332: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Valley Rehabilitation Center (6713462326).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 5 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Valley Rehabilitation Center2025-12-31 17:38

    Patient seen for low back pain, unspecified. Patient was seen earlier the same day by another provider for an unrelated complaint.

  • SystemSystem: Claims system2026-01-13 03:22

    Edit 018 fired on a different billing provider for the same date of service. Needs review before release.

  • AdministrativeExaminer: R. Patel (Claims Examiner II)2026-01-13 10:19

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-032332: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0287502026-07-09Heritage GI Associates$2,281.00Approved
CLM-2026-0212892026-03-31Pinecrest Reference Lab$154.00Approved
CLM-2026-0323322025-12-31Valley Rehabilitation Center$183.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Possible duplicate

Different billing provider; separately payable.