Claims workbench/CLM-2026-032521
Professional claim · CMS-1500 · Provider portal

CLM-2026-032521

Pinecrest Family Practice, Family Medicine. Service 2026-01-18 at office (POS 11). Received 2026-02-16.

Denied
Billed
$32.00
1 line
Allowed
$19.84
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-45899-75
Date of birth
1955-03-14
Identity
Verified3 records, confidence 0.97
Claim record
CLMCLM-415624
Relationship
Self, Austin, TX

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-5792
Coverage period
2022-12-01 to present
Deductible
$2,818.50 of $3,500.0081%
Out-of-pocket maximum
$2,338.55 of $10,500.0022%
Copays
office $25.00, specialist $50.00, emergency $350.00
Physical therapy visits
17 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Family Practice
Family Medicine · taxonomy 207Q00000X
NPI
9590925530
Network
In network
Rendering NPI
5717044833
Location
Denver, CO · TIN 80-5640290
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
190471Immunization administration—11$32.00$19.84——DeniedCO18
Totals$32.00$19.84——
Diagnoses (ICD-10-CM)
  • 1. E11.9 Type 2 diabetes mellitus without complicationsprincipal
  • 2. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-315140
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-009021 (verified, link confidence 0.97).
EligibilityPassActive on 2026-01-18: NAVIGATE-HMO (HMO), effective 2022-12-01.
Timely filingPassReceived 29 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-032520: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Pinecrest Family Practice (9590925530).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Family Practice2026-01-18 17:50

    Patient seen for type 2 diabetes mellitus without complications.

  • SystemSystem: Claims system2026-02-16 02:19

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

  • AdministrativeExaminer: D. Okafor (Medical Director, MD)2026-02-16 15:46

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Duplicate check: Exact duplicate of CLM-2026-032520: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0276162026-03-26Northgate Medical Group$215.00Approved
CLM-2026-0325202026-01-18Pinecrest Family Practice$32.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.