Claims workbench/CLM-2026-032523
Professional claim · CMS-1500 · Paper

CLM-2026-032523

Valley Rehabilitation Center, Physical Therapy. Service 2026-08-25 at office (POS 11). Received 2026-10-05.

Needs review
Billed
$335.00
2 lines
Allowed
$207.70
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Review
CO16
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-39003-12
Date of birth
1953-04-17
Identity
Verified3 records, confidence 1.00
Claim record
CLMCLM-413607
Relationship
Self, Miami, FL

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-6681
Coverage period
2024-12-01 to present
Deductible
$207.16 of $1,000.0021%
Out-of-pocket maximum
$748.48 of $3,000.0025%
Copays
office $40.00, specialist $60.00, emergency $150.00
Physical therapy visits
2 of 20 used

Provider

Billing and rendering

Billing provider
Valley Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
6713462326
Network
In network
Rendering NPI
8948418164
Location
Tempe, AZ · TIN 20-6528291
Authorisation / referral
none / REF663620

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$174.00$107.88——Review
297161PT evaluation, low complexity—12$161.00$99.82——Review
Totals$335.00$207.70——
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. Z47.1 Aftercare following joint replacement surgery
Claim header
Patient account
PA-927269
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-017788 (verified, link confidence 1.00).
EligibilityPassActive on 2026-08-25: CORE-HMO (HMO), effective 2024-12-01.
Timely filingPassReceived 41 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Valley Rehabilitation Center (6713462326).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 2 of 20.
CompletenessReviewCO16Documentation incomplete: “Patient seen for pain in right knee. Note dictated; signature pending.”.
Claim lacks information needed for adjudication
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Valley Rehabilitation Center2026-08-25 15:37

    Patient seen for pain in right knee. Note dictated; signature pending.

  • SystemSystem: Claims system2026-10-05 01:15

    Rendering provider signature missing on the attached note. Development letter sent to provider.

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-10-05 08:14

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-21 13:43
    Completeness: Documentation incomplete: “Patient seen for pain in right knee. Note dictated; signature pending.”.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

The rules engine left this claim for review. The AI adjudicator can read the evidence pack (lines, notes, attachments, coverage, history) and recommend an outcome with citations.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO16scenario: Missing info

Development letter outstanding.