Claims workbench/CLM-2026-032552
Professional claim · CMS-1500 · EDI 837P

CLM-2026-032552

Pinecrest Behavioral Health, Behavioral Health. Service 2026-07-10 at office (POS 11). Received 2026-07-16.

Denied
Billed
$172.00
1 line
Allowed
$106.64
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-76594-50
Date of birth
1942-09-24
Identity
Verified4 records, confidence 0.96
Claim record
CLMCLM-405449
Relationship
Self, Fresno, CA

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-5945
Coverage period
2023-12-01 to 2026-04-24
Deductible
$2,932.11 of $3,500.0084%
Out-of-pocket maximum
$694.74 of $14,000.005%
Copays
office $20.00, specialist $50.00, emergency $150.00
Physical therapy visits
16 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Behavioral Health
Behavioral Health · taxonomy 103T00000X
NPI
2968932766
Network
In network
Rendering NPI
1282226152
Location
Nashville, TN · TIN 20-1333588
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
190834Psychotherapy, 45 minutes—11$172.00$106.64——DeniedCO27
Totals$172.00$106.64——
Diagnoses (ICD-10-CM)
  • 1. F41.1 Generalized anxiety disorderprincipal
  • 2. F32.1 Major depressive disorder, single episode, moderate
Claim header
Patient account
PA-646415
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-023134 (verified, link confidence 0.96).
EligibilityFailCO27Date of service 2026-07-10 is after coverage terminated on 2026-04-24.
Expenses incurred after coverage terminated
Timely filingPassReceived 6 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Pinecrest Behavioral Health (2968932766).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Behavioral Health2026-07-10 13:54

    Follow-up for generalized anxiety disorder. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-07-16 02:10

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-07-10 is after coverage terminated on 2026-04-24.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0133132026-03-17Meadow Imaging Center$577.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.