Claims workbench/CLM-2026-032558
Professional claim · CMS-1500 · EDI 837P

CLM-2026-032558

Northgate Counseling Center, Behavioral Health. Service 2026-04-30 at telehealth (POS 02). Received 2026-05-03.

Denied
Billed
$227.00
1 line
Allowed
$140.74
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-71663-58
Date of birth
1978-07-06
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-425984
Relationship
Self, Nashville, TN

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-B MA group GRP-8207
Coverage period
2021-02-01 to 2026-02-02
Deductible
$3,091.76 of $3,500.0088%
Out-of-pocket maximum
$684.46 of $14,000.005%
Copays
office $30.00, specialist $60.00, emergency $150.00
Physical therapy visits
14 of 20 used

Provider

Billing and rendering

Billing provider
Northgate Counseling Center
Behavioral Health · taxonomy 103T00000X
NPI
4860306727
Network
In network
Rendering NPI
6486887675
Location
Austin, TX · TIN 78-2836028
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$227.00$140.74——DeniedCO27
Totals$227.00$140.74——
Diagnoses (ICD-10-CM)
  • 1. F43.10 Post-traumatic stress disorder, unspecifiedprincipal
  • 2. F32.1 Major depressive disorder, single episode, moderate
Claim header
Patient account
PA-140165
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-019220 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-04-30 is after coverage terminated on 2026-02-02.
Expenses incurred after coverage terminated
Timely filingPassReceived 3 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Northgate Counseling Center (4860306727).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Northgate Counseling Center2026-04-30 15:19

    Established patient presents with post-traumatic stress disorder, unspecified; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-05-03 04:21

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-04-30 is after coverage terminated on 2026-02-02.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0200402026-01-30Unity Bone and Joint Center$12,102.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.