Claims workbench/CLM-2026-032774
Institutional claim · UB-04 · Provider portal

CLM-2026-032774

Lakeside Bone and Joint Center, Orthopedic Surgery. Service 2026-05-22 to 2026-05-25 at inpatient hospital (POS 21). Received 2026-06-01.

Denied
Billed
$47,168.00
1 line
Allowed
$25,942.40
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-80381-30
Date of birth
1991-05-16
Identity
Verified3 records, confidence 1.00
Claim record
CLMCLM-406881
Relationship
Self, Tampa, FL

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-8205
Coverage period
2021-04-01 to present
Deductible
$1,374.17 of $2,500.0055%
Out-of-pocket maximum
$1,436.46 of $7,500.0019%
Copays
office $30.00, specialist $50.00, emergency $150.00
Physical therapy visits
3 of 20 used

Provider

Billing and rendering

Billing provider
Lakeside Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
4688502655
Network
In network
Rendering NPI
8807526594
Location
Austin, TX · TIN 36-5200643
Authorisation / referral
none / REF581257

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
127447
rev 0360
Total knee arthroplasty—11$47,168.00$25,942.40——DeniedCO197
Totals$47,168.00$25,942.40——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. M17.12 Unilateral primary osteoarthritis, left knee
  • 3. M25.561 Pain in right knee
Claim header
Patient account
PA-329661
Frequency code
1 (original)
Accident
No
DRG
470
Admit / discharge
2026-05-22 to 2026-05-25
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-013078 (verified, link confidence 1.00).
EligibilityPassActive on 2026-05-22: NAVIGATE-HMO (HMO), effective 2021-04-01.
Timely filingPassReceived 7 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19727447 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Lakeside Bone and Joint Center (4688502655).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewReviewHIGHBilled $47,168.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.
Billed amount above auto-pay ceiling
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Lakeside Bone and Joint Center2026-05-25 18:23

    Follow-up for low back pain, unspecified. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-06-01 02:20

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-329661.pdf7 pages

    Itemised statement totalling $47168.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Prior authorisation: 27447 require precertification; no authorisation number on the claim. High-dollar review: Billed $47,168.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.