Claims workbench/CLM-2026-032877

Institutional claim · UB-04 · EDI 837I

CLM-2026-032877

Riverside Orthopedic Specialists, Orthopedic Surgery. Service 2026-03-17 at outpatient hospital (POS 22). Received 2026-04-12.

Needs reviewReplacement of CLM-2026-032876

Billed

$7,659.00

1 line

Allowed

$4,212.45

if approved

Plan pays

—

Needs review

Member owes

—

copay / deductible / 30% coinsurance

Rules engine

Review

REPL

Decided by

Nobody yet

open

Member

Resolved through the identity graph

Member: Sandra Morgan
Member ID: UHC-28897-69
Date of birth: 1939-05-20
Identity: Verified6 records, confidence 0.99
Claim record: CLMCLM-411065
Relationship: Spouse, Denver, CO

Coverage and accumulators

Found by member ID

Plan: NAVIGATE-HMO HMO group GRP-2377
Coverage period: 2021-07-01 to present
Deductible: $2,462.68 of $3,500.0070%
Out-of-pocket maximum: $1,350.77 of $7,000.0019%
Copays: office $20.00, specialist $50.00, emergency $350.00
Physical therapy visits: 16 of 20 used

Provider

Billing and rendering

Billing provider: Riverside Orthopedic Specialists
Orthopedic Surgery · taxonomy 207X00000X
NPI: 5513308960
Network: In network
Rendering NPI: 5477153139
Location: Minneapolis, MN · TIN 38-7701279
Authorisation / referral: PA2026257996 / REF912187

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

Line	Code	Description	Mod.	Units	Dx	Billed	Allowed	Member	Plan	Line status
1	29881 rev 0360	Knee arthroscopy with meniscectomy	—	1	1	$7,659.00	$4,212.45	—	—	Review
Totals						$7,659.00	$4,212.45	—	—

Diagnoses (ICD-10-CM)

1. M25.561 Pain in right kneeprincipal
2. M17.12 Unilateral primary osteoarthritis, left knee

Claim header

Patient account: PA-890617
Frequency code: 7 (replacement)
Accident: No
DRG: —
Admit / discharge: —
Landed: 2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 12 checks, 1 needing attention

Check	Result	Code	Detail
Member identity	Pass		Attached to MBR-023034 (verified, link confidence 0.99).
Eligibility	Pass		Active on 2026-03-17: NAVIGATE-HMO (HMO), effective 2021-07-01.
Timely filing	Pass		Received 26 days after service (limit 90).
Duplicate check	Pass		No matching prior claim in the duplicate window.
Replacement claim	Review	REPL	Frequency code 7 replaces CLM-2026-032876; the original must be voided when this adjudicates. Replacement claim; supersedes the original submission
Prior authorisation	Pass		Authorisation PA2026257996 on file for 29881.
Provider network	Pass		In-network provider Riverside Orthopedic Specialists (5513308960).
Medical necessity	Pass		Diagnosis supports the procedures billed.
Bundling (NCCI)	Pass		No bundling conflicts.
Benefit limits	Pass		No limited benefit on this claim.
Completeness	Pass		Required documentation present.
High-dollar review	Pass		Within the auto-adjudication ceiling.

Evaluated 2026-10-21 13:43 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

ClinicalProvider: Riverside Orthopedic Specialists2026-03-17 09:29
Patient seen for pain in right knee. Corrected claim: units on line 2 were keyed incorrectly on the original submission. This claim replaces it in full.
SystemSystem: Claims system2026-04-12 03:53
Frequency code 7 (replacement) referencing an earlier claim. Original must be voided when this adjudicates.

Attachments

Documents received with the claim

Prior auth letterPA2026257996_approval.pdf2 pages
Utilisation management approval letter for 29881 (Knee arthroscopy with meniscectomy), valid 2026-03-17 to 2026-06-15.
Itemized billitemized_PA-890617.pdf3 pages
Itemised statement totalling $7659.00 across 1 line.
Corrected claimcorrected_CLM-2026-032876.pdf1 page
Provider cover letter requesting replacement of CLM-2026-032876.

Claim history

Every event on this claim, sealed in the audit chain

Rules engineReview2026-10-21 13:43
Replacement claim: Frequency code 7 replaces CLM-2026-032876; the original must be voided when this adjudicates.

Other claims for this member

Same resolved identity

Claim	Service	Provider	Billed	Status
CLM-2026-004009	2026-06-30	Evergreen Medical Group	$283.00	Denied
CLM-2026-032876	2026-03-17	Riverside Orthopedic Specialists	$7,659.00	Approved
CLM-2026-001484	2026-03-24	Sunrise Bone and Joint Center	$39,494.00	Needs review

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

The rules engine left this claim for review. The AI adjudicator can read the evidence pack (lines, notes, attachments, coverage, history) and recommend an outcome with citations.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome

Approve and pay as pricedAllowed amount, member responsibility and plan payment are applied to every line.DenyNo payment. Reason codes go on the remittance advice and the member's explanation of benefits.Pend for informationHold the claim; a development letter or confirmation is needed before it can be finalised.Refer to special investigationsRoute to the SIU for a fraud, waste and abuse review. No payment until cleared.

Examiner rationale *

At least 8 characters (0/8)

ExaminerR. Patel (Claims Examiner II)

Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Replacement

Replacement claim supersedes the original.

Review queue Member identity