Claims workbench/CLM-2026-032879
Professional claim · CMS-1500 · Provider portal

CLM-2026-032879

Heritage Family Practice, Family Medicine. Service 2026-06-29 at office (POS 11). Received 2026-08-20.

Denied
Billed
$152.00
1 line
Allowed
$94.24
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-04085-61
Date of birth
2003-01-20
Identity
Verified5 records, confidence 0.99
Claim record
CLMCLM-414167
Relationship
Self, Sacramento, CA

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-A MA group GRP-8313
Coverage period
2021-04-01 to present
Deductible
$1,367.76 of $2,500.0055%
Out-of-pocket maximum
$1,221.52 of $10,000.0012%
Copays
office $25.00, specialist $60.00, emergency $350.00
Physical therapy visits
6 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Family Practice
Family Medicine · taxonomy 207Q00000X
NPI
3586851693
Network
In network
Rendering NPI
1079766865
Location
Scottsdale, AZ · TIN 98-1410500
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199213Office visit, established patient, low complexity—11$152.00$94.24——DeniedCO18
Totals$152.00$94.24——
Diagnoses (ICD-10-CM)
  • 1. E11.9 Type 2 diabetes mellitus without complicationsprincipal
Claim header
Patient account
PA-815985
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-019973 (verified, link confidence 0.99).
EligibilityPassActive on 2026-06-29: MEDICARE-ADV-A (MA), effective 2021-04-01.
Timely filingPassReceived 52 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-032878: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Family Practice (3586851693).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Family Practice2026-06-29 15:42

    Follow-up for type 2 diabetes mellitus without complications. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-08-20 04:37

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Duplicate check: Exact duplicate of CLM-2026-032878: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0328782026-06-29Heritage Family Practice$152.00Approved
CLM-2026-0281092026-05-20Meadow Clinical Laboratories$82.00Approved
CLM-2026-0069272026-04-10Mesa Medical Group$516.00Approved
CLM-2026-0048532026-02-28Valley Bone and Joint Center$1,452.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.