Claims workbench/CLM-2026-032973
Professional claim · CMS-1500 · EDI 837P

CLM-2026-032973

Heritage Medical Group, Family Medicine. Service 2026-07-24 at office (POS 11). Received 2026-08-07.

Denied
Billed
$200.00
1 line
Allowed
$124.00
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member
Carl Rios
Member ID
UHC-20090-95
Date of birth
2007-05-20
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-432061
Relationship
Self, Tucson, AZ

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-9649
Coverage period
2022-03-01 to present
Deductible
$94.84 of $1,000.009%
Out-of-pocket maximum
$1,849.08 of $4,000.0046%
Copays
office $30.00, specialist $75.00, emergency $150.00
Physical therapy visits
15 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Medical Group
Family Medicine · taxonomy 207Q00000X
NPI
8291940475
Network
In network
Rendering NPI
2847536713
Location
Mesa, AZ · TIN 22-3534685
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199213Office visit, established patient, low complexity—11$200.00$124.00——DeniedCO18
Totals$200.00$124.00——
Diagnoses (ICD-10-CM)
  • 1. J06.9 Acute upper respiratory infection, unspecifiedprincipal
  • 2. E11.9 Type 2 diabetes mellitus without complications
Claim header
Patient account
PA-251535
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-013839 (verified, link confidence 0.99).
EligibilityPassActive on 2026-07-24: CORE-HMO (HMO), effective 2022-03-01.
Timely filingPassReceived 14 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-032972: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Medical Group (8291940475).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Medical Group2026-07-24 18:30

    Patient seen for acute upper respiratory infection, unspecified.

  • SystemSystem: Claims system2026-08-07 05:18

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-08-07 16:09

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-032972: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0329722026-07-24Heritage Medical Group$200.00Approved
CLM-2026-0309842026-06-06Desert Regional Medical Center$2,653.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.