Claims workbench/CLM-2026-032995
Institutional claim · UB-04 · EDI 837I

CLM-2026-032995

Heritage Community Hospital, Emergency Medicine. Service 2025-09-22 at emergency room (POS 23). Received 2026-01-23.

Denied
Billed
$4,838.00
2 lines
Allowed
$2,660.90
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO29
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-05205-98
Date of birth
1955-12-11
Identity
Verified3 records, confidence 0.97
Claim record
CLMCLM-431277
Relationship
Self, Atlanta, GA

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-0468
Coverage period
2024-11-01 to present
Deductible
$97.55 of $1,500.007%
Out-of-pocket maximum
$806.64 of $3,000.0027%
Copays
office $20.00, specialist $60.00, emergency $250.00
Physical therapy visits
7 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Community Hospital
Emergency Medicine · taxonomy 207P00000X
NPI
9421157162
Network
In network
Rendering NPI
9421157162
Location
Scottsdale, AZ · TIN 26-8049060
Authorisation / referral
none / REF731227

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199284
rev 0450
Emergency department visit, high severity—11$1,783.00$980.65——DeniedCO29
299285
rev 0450
Emergency department visit, high severity with threat to life—12$3,055.00$1,680.25——DeniedCO29
Totals$4,838.00$2,660.90——
Diagnoses (ICD-10-CM)
  • 1. J18.9 Pneumonia, unspecified organismprincipal
  • 2. S93.401A Sprain of unspecified ligament of right ankle, initial encounter
Claim header
Patient account
PA-903062
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-006926 (verified, link confidence 0.97).
EligibilityPassActive on 2025-09-22: NAVIGATE-HMO (HMO), effective 2024-11-01.
Timely filingFailCO29Received 123 days after the last date of service (limit 90).
Time limit for filing has expired
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Community Hospital (9421157162).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Community Hospital2025-09-22 11:16

    Patient seen for pneumonia, unspecified organism.

  • SystemSystem: Claims system2026-01-23 03:22

    Received more than 90 days after the last date of service. Check for a timely-filing waiver before finalising.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-903062.pdf6 pages

    Itemised statement totalling $4838.00 across 2 lines.

  • Er reported_report_PA-903062.pdf2 pages

    Emergency department record: triage acuity 3, chief complaint pneumonia, unspecified organism.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Timely filing: Received 123 days after the last date of service (limit 90).

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0045472026-04-13Valley Internal Medicine Associates$238.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO29scenario: Late filing

Received after the timely-filing limit.