Claims workbench/CLM-2026-033184
Professional claim · CMS-1500 · EDI 837P

CLM-2026-033184

Mesa Physical Therapy, Physical Therapy. Service 2026-07-08 at office (POS 11). Received 2026-07-23.

Denied
Billed
$332.00
2 lines
Allowed
$205.84
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-69925-56
Date of birth
1992-01-26
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-416202
Relationship
Self, Fresno, CA

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-B MA group GRP-5951
Coverage period
2024-11-01 to 2026-06-01
Deductible
$463.00 of $1,500.0031%
Out-of-pocket maximum
$2,752.64 of $6,000.0046%
Copays
office $30.00, specialist $40.00, emergency $150.00
Physical therapy visits
7 of 20 used

Provider

Billing and rendering

Billing provider
Mesa Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
2562004855
Network
In network
Rendering NPI
8145623129
Location
Tampa, FL · TIN 24-8766582
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$243.00$150.66——DeniedCO27
297140Manual therapy, 15 minutes—11,2$89.00$55.18——DeniedCO27
Totals$332.00$205.84——
Diagnoses (ICD-10-CM)
  • 1. Z47.1 Aftercare following joint replacement surgeryprincipal
  • 2. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-428888
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-022392 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-07-08 is after coverage terminated on 2026-06-01.
Expenses incurred after coverage terminated
Timely filingPassReceived 15 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Mesa Physical Therapy (2562004855).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 7 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Mesa Physical Therapy2026-07-08 15:27

    Follow-up for aftercare following joint replacement surgery. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-07-23 03:17

  • AdministrativeExaminer: R. Patel (Claims Examiner II)2026-07-23 14:19

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-07-08 is after coverage terminated on 2026-06-01.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.