Claims workbench/CLM-2026-033251
Professional claim · CMS-1500 · EDI 837P

CLM-2026-033251

Pinecrest Physical Therapy, Physical Therapy. Service 2026-07-18 at office (POS 11). Received 2026-08-03.

Approved
Billed
$327.00
2 lines
Allowed
$202.74
contract rate applied
Plan pays
$162.74
approved
Member owes
$40.00
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-28456-29
Date of birth
1954-01-21
Identity
Verified3 records, confidence 0.97
Claim record
CLMCLM-426622
Relationship
Self, Gilbert, AZ

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-3176
Coverage period
2022-04-01 to present
Deductible
$396.96 of $1,000.0040%
Out-of-pocket maximum
$52.38 of $2,000.003%
Copays
office $40.00, specialist $60.00, emergency $250.00
Physical therapy visits
12 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
8020189691
Network
In network
Rendering NPI
7585110266
Location
Austin, TX · TIN 13-9684371
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$162.00$100.44$40.00$60.44Paid
297161PT evaluation, low complexity2511,2$165.00$102.30$0.00$102.30Paid
Totals$327.00$202.74$40.00$162.74
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-653934
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-018094 (verified, link confidence 0.97).
EligibilityPassActive on 2026-07-18: SELECT-EPO (EPO), effective 2022-04-01.
Timely filingPassReceived 16 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Pinecrest Physical Therapy (8020189691).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 12 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Physical Therapy2026-07-18 18:30

    Follow-up for low back pain, unspecified. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$327.00
Plan discount
$124.26
contracted rate
Plan paid
$162.74
You may owe
$40.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.