Claims workbench/CLM-2026-033553
Institutional claim · UB-04 · EDI 837I

CLM-2026-033553

Riverside Diagnostic Imaging, Radiology. Service 2026-03-30 at outpatient hospital (POS 22). Received 2026-04-06.

Denied
Billed
$1,610.00
2 lines
Allowed
$885.50
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-05678-36
Date of birth
1960-09-09
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-421214
Relationship
Child, Phoenix, AZ

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-9173
Coverage period
2025-02-01 to present
Deductible
$428.93 of $1,500.0029%
Out-of-pocket maximum
$170.45 of $6,000.003%
Copays
office $25.00, specialist $60.00, emergency $350.00
Physical therapy visits
0 of 20 used

Provider

Billing and rendering

Billing provider
Riverside Diagnostic Imaging
Radiology · taxonomy 2085R0202X
NPI
6802768252
Network
In network
Rendering NPI
6802768252
Location
Scottsdale, AZ · TIN 85-0998777
Authorisation / referral
none / REF664830

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
177067
rev 0403
Screening mammography, bilateral—11$237.00$130.35——DeniedCO197
274177
rev 0350
CT abdomen and pelvis with contrast—11$1,373.00$755.15——DeniedCO197
Totals$1,610.00$885.50——
Diagnoses (ICD-10-CM)
  • 1. R51.9 Headache, unspecifiedprincipal
  • 2. R10.9 Unspecified abdominal pain
  • 3. R07.9 Chest pain, unspecified
Claim header
Patient account
PA-775807
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-018595 (verified, link confidence 0.99).
EligibilityPassActive on 2026-03-30: NAVIGATE-HMO (HMO), effective 2025-02-01.
Timely filingPassReceived 7 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19774177 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Riverside Diagnostic Imaging (6802768252).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Riverside Diagnostic Imaging2026-03-30 11:16

    Established patient presents with headache, unspecified; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-04-06 02:32

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-04-06 15:45

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-775807.pdf8 pages

    Itemised statement totalling $1610.00 across 2 lines.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Prior authorisation: 74177 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.