Claims workbench/CLM-2026-033569
Institutional claim · UB-04 · EDI 837I

CLM-2026-033569

Cornerstone Orthopedic Specialists, Orthopedic Surgery. Service 2026-03-22 to 2026-03-25 at inpatient hospital (POS 21). Received 2026-04-12.

DeniedOut of network
Billed
$46,648.00
1 line
Allowed
$20,991.60
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-68874-78
Date of birth
1954-06-13
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-411174
Relationship
Spouse, Los Angeles, CA

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-2650
Coverage period
2025-08-01 to present
Deductible
$784.42 of $1,000.0078%
Out-of-pocket maximum
$499.69 of $2,000.0025%
Copays
office $25.00, specialist $60.00, emergency $250.00
Physical therapy visits
14 of 20 used

Provider

Billing and rendering

Billing provider
Cornerstone Orthopedic Specialists
Orthopedic Surgery · taxonomy 207X00000X
NPI
7007014674
Network
Out of network
Rendering NPI
9388820802
Location
San Diego, CA · TIN 68-2977448
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
127447
rev 0360
Total knee arthroplasty—11$46,648.00$20,991.60——DeniedCO197
Totals$46,648.00$20,991.60——
Diagnoses (ICD-10-CM)
  • 1. M17.11 Unilateral primary osteoarthritis, right kneeprincipal
Claim header
Patient account
PA-675424
Frequency code
1 (original)
Accident
No
DRG
470
Admit / discharge
2026-03-22 to 2026-03-24
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 3 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-025380 (verified, link confidence 0.99).
EligibilityPassActive on 2026-03-22: CHOICE-PLUS-PPO (PPO), effective 2025-08-01.
Timely filingPassReceived 18 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19727447 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewReviewHIGHBilled $46,648.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.
Billed amount above auto-pay ceiling
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Cornerstone Orthopedic Specialists2026-03-25 11:34

    Follow-up for unilateral primary osteoarthritis, right knee. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-04-12 04:39

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: R. Patel (Claims Examiner II)2026-04-12 10:02

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-675424.pdf6 pages

    Itemised statement totalling $46648.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Prior authorisation: 27447 require precertification; no authorisation number on the claim. Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply. High-dollar review: Billed $46,648.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.