Claims workbench/CLM-2026-033848
Professional claim · CMS-1500 · EDI 837P

CLM-2026-033848

Meadow Physical Therapy, Physical Therapy. Service 2026-07-06 at office (POS 11). Received 2026-08-09.

DeniedOut of network
Billed
$152.00
1 line
Allowed
$68.40
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO204
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-46654-44
Date of birth
1944-04-21
Identity
Verified6 records, confidence 0.99
Claim record
CLMCLM-402339
Relationship
Child, Phoenix, AZ

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-9597
Coverage period
2021-11-01 to present
Deductible
$221.18 of $500.0044%
Out-of-pocket maximum
$713.28 of $2,000.0036%
Copays
office $25.00, specialist $60.00, emergency $350.00
Physical therapy visits
7 of 20 used

Provider

Billing and rendering

Billing provider
Meadow Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
9574290588
Network
Out of network
Rendering NPI
7433688968
Location
Denver, CO · TIN 57-2119772
Authorisation / referral
none / REF470684

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$152.00$68.40——DeniedCO204
Totals$152.00$68.40——
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-109149
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-006954 (verified, link confidence 0.99).
EligibilityPassActive on 2026-07-06: NAVIGATE-HMO (HMO), effective 2021-11-01.
Timely filingPassReceived 34 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkFailCO204Billing provider 9574290588 is out of network and the HMO plan has no out-of-network benefit.
Service not covered under the member's plan
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 7 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Meadow Physical Therapy2026-07-06 11:25

    Follow-up for pain in right knee. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-08-09 00:22

    Billing provider is out of network and the member's plan has no out-of-network benefit outside of emergencies.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Provider network: Billing provider 9574290588 is out of network and the HMO plan has no out-of-network benefit.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0133022026-09-23Evergreen Reference Lab$193.00Approved
CLM-2026-0022772026-07-29Riverside Community Hospital$1,723.00Approved
CLM-2026-0197492026-04-22Lakeside Bone and Joint Center$195.00Approved
CLM-2026-0107642026-03-10Canyon Cardiovascular Associates$1,923.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO204scenario: Oon hmo

No out-of-network benefit on this plan.