Claims workbench/CLM-2026-034165

Professional claim · CMS-1500 · EDI 837P

CLM-2026-034165

Mesa Clinical Laboratories, Clinical Laboratory. Service 2026-08-23 at independent laboratory (POS 81). Received 2026-09-15.

DeniedOut of network

Billed

$159.00

3 lines

Allowed

$71.55

if approved

Plan pays

—

Denied

Member owes

—

copay / deductible / 10% coinsurance

Rules engine

Deny

CO204

Decided by

Claims rules engine

2026-10-21 13:43

Member

Resolved through the identity graph

Member: Austin Franklin
Member ID: UHC-70952-25
Date of birth: 1944-05-04
Identity: Verified5 records, confidence 1.00
Claim record: CLMCLM-421220
Relationship: Self, Tempe, AZ

Coverage and accumulators

Found by member ID

Plan: SELECT-EPO EPO group GRP-6010
Coverage period: 2023-03-01 to present
Deductible: $1,959.84 of $3,500.0056%
Out-of-pocket maximum: $915.41 of $14,000.007%
Copays: office $30.00, specialist $75.00, emergency $150.00
Physical therapy visits: 7 of 20 used

Provider

Billing and rendering

Billing provider: Mesa Clinical Laboratories
Clinical Laboratory · taxonomy 291U00000X
NPI: 2023964945
Network: Out of network
Rendering NPI: 2023964945
Location: Atlanta, GA · TIN 12-9444799
Authorisation / referral: none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

Line	Code	Description	Mod.	Units	Dx	Billed	Allowed	Member	Plan	Line status
1	83036	Hemoglobin A1c	—	1	1	$64.00	$28.80	—	—	DeniedCO204
2	87086	Urine culture	—	1	2	$37.00	$16.65	—	—	DeniedCO204
3	80053	Comprehensive metabolic panel	—	1	1	$58.00	$26.10	—	—	DeniedCO204
Totals						$159.00	$71.55	—	—

Diagnoses (ICD-10-CM)

1. I10 Essential (primary) hypertensionprincipal
2. E11.9 Type 2 diabetes mellitus without complications

Claim header

Patient account: PA-749508
Frequency code: 1 (original)
Accident: No
DRG: —
Admit / discharge: —
Landed: 2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

Check	Result	Code	Detail
Member identity	Pass		Attached to MBR-010017 (verified, link confidence 1.00).
Eligibility	Pass		Active on 2026-08-23: SELECT-EPO (EPO), effective 2023-03-01.
Timely filing	Pass		Received 23 days after service (limit 90).
Duplicate check	Pass		No matching prior claim in the duplicate window.
Prior authorisation	Pass		No line requires precertification.
Provider network	Fail	CO204	Billing provider 2023964945 is out of network and the EPO plan has no out-of-network benefit. Service not covered under the member's plan
Medical necessity	Pass		Diagnosis supports the procedures billed.
Bundling (NCCI)	Pass		No bundling conflicts.
Benefit limits	Pass		No limited benefit on this claim.
Completeness	Pass		Required documentation present.
High-dollar review	Pass		Within the auto-adjudication ceiling.

Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

ClinicalProvider: Mesa Clinical Laboratories2026-08-23 18:19
Established patient presents with essential (primary) hypertension; symptoms reviewed and vitals within expected range.
SystemSystem: Claims system2026-09-15 02:21
Billing provider is out of network and the member's plan has no out-of-network benefit outside of emergencies.
AdministrativeExaminer: D. Okafor (Medical Director, MD)2026-09-15 17:40
Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

Rules engineDenied2026-10-21 13:43
Provider network: Billing provider 2023964945 is out of network and the EPO plan has no out-of-network benefit.

Other claims for this member

Same resolved identity

Claim	Service	Provider	Billed	Status
CLM-2026-012994	2026-06-16	Valley Digestive Health Center	$293.00	Approved
CLM-2026-000131	2025-12-25	Valley Skin Care Associates	$539.00	Denied
CLM-2026-000130	2025-12-25	Valley Skin Care Associates	$539.00	Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome

Approve and pay as pricedAllowed amount, member responsibility and plan payment are applied to every line.DenyNo payment. Reason codes go on the remittance advice and the member's explanation of benefits.Pend for informationHold the claim; a development letter or confirmation is needed before it can be finalised.Refer to special investigationsRoute to the SIU for a fraud, waste and abuse review. No payment until cleared.

Examiner rationale *

At least 8 characters (0/8)

ExaminerR. Patel (Claims Examiner II)

Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO204scenario: Oon hmo

No out-of-network benefit on this plan.

Review queue Member identity