Claims workbench/CLM-2026-034618
Professional claim · CMS-1500 · EDI 837P

CLM-2026-034618

Lakeside Medical Group, Family Medicine. Service 2026-09-08 at office (POS 11). Received 2026-10-15.

ApprovedOut of network
Billed
$226.00
1 line
Allowed
$101.70
contract rate applied
Plan pays
$76.70
approved
Member owes
$25.00
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-70875-63
Date of birth
1970-12-22
Identity
Verified3 records, confidence 0.96
Claim record
CLMCLM-421767
Relationship
Self, Las Vegas, NV

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-0555
Coverage period
2024-04-01 to present
Deductible
$1,244.44 of $1,500.0083%
Out-of-pocket maximum
$1,157.01 of $4,500.0026%
Copays
office $25.00, specialist $50.00, emergency $350.00
Physical therapy visits
20 of 20 used

Provider

Billing and rendering

Billing provider
Lakeside Medical Group
Family Medicine · taxonomy 207Q00000X
NPI
3004199154
Network
Out of network
Rendering NPI
2100404294
Location
Atlanta, GA · TIN 59-2183874
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199395Preventive visit, 18-39 years—11$226.00$101.70$25.00$76.70Paid
Totals$226.00$101.70$25.00$76.70
Diagnoses (ICD-10-CM)
  • 1. I10 Essential (primary) hypertensionprincipal
Claim header
Patient account
PA-190597
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-029507 (verified, link confidence 0.96).
EligibilityPassActive on 2026-09-08: CHOICE-PLUS-PPO (PPO), effective 2024-04-01.
Timely filingPassReceived 37 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Lakeside Medical Group2026-09-08 14:00

    Established patient presents with essential (primary) hypertension; symptoms reviewed and vitals within expected range. Authorisation was obtained by phone from the plan on the day before service; reference number recorded on the face sheet.

  • SystemSystem: Claims system2026-10-15 04:39

    Authorisation number on the claim does not match the UM system format. Provider states it was issued by phone.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-10-15 14:58

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

  • Prior auth letterface_sheet_PA-190597.pdf1 page

    Provider face sheet with a handwritten authorisation reference; no plan letterhead.

Explanation of benefits

What the member will see

Amount billed
$226.00
Plan discount
$124.30
out-of-network allowance
Plan paid
$76.70
You may owe
$25.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0155612026-04-23Pinecrest Cardiovascular Associates$515.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO197scenario: Auth unverifiable

Authorisation must be confirmed with UM before payment.