Steward queue/CASE-000006
Steward case

CASE-000006

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-21workflow paused, state held

Side-by-side comparison

Incoming CLM-406008 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-406008incoming
#1MBR-037286Cristian Knight
0.831 rec.
Best evidence: Name
NameChristine KnightCristian B Knight
Date of birth—
NULL
—
Member ID—UHC-56122-73
SSN•••-••-3363—
Phone——
Email——
Address—5667 Broadway
City / state / ZIP—San Antonio, TX
Group—GRP-6605
PlanNAVIGATE-HMONAVIGATE-HMO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-037286Cristian Knight0.83
Matched against ENR-101256, 1 field compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.963100%
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3940a17df55d
    Escalated CLM-406008, top score 0.83, candidates MBR-037286

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-21
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-000021
Opened
2026-10-19 19:54:36
Top score
0.83