Steward queue/CASE-000007
Steward case

CASE-000007

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-63137workflow paused, state held

Side-by-side comparison

Incoming ENR-101256 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldENRENR-101256incoming
#1MBR-000021Christine Knight
0.831 rec.
Best evidence: Name
NameCristian B KnightChristine Knight
Date of birth——
Member IDUHC-56122-73—
SSN—•••-••-3363
Phone—
-
—
Email—
-
—
Address5667 Broadway—
City / state / ZIPSan Antonio, TX
SAN ANTONIO, Texas, UNKNOWN
—
GroupGRP-6605—
PlanNAVIGATE-HMONAVIGATE-HMO
Sources, recordsENR1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-000021Christine Knight0.83
Matched against CLM-406008, 1 field compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.963100%
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39eeaa0c8c9e
    Escalated ENR-101256, top score 0.83, candidates MBR-000021

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-63137
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-037286
Opened
2026-10-19 19:54:36
Top score
0.83