Steward queue/CASE-000009
Steward case

CASE-000009

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-6834workflow paused, state held

Side-by-side comparison

Incoming CLM-427068 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-427068incoming
#1MBR-039055Sean Gordon
0.833 rec.
Best evidence: NameDate of birth
#2MBR-005342Raymond Gardner
0.604 rec.
Best evidence: none ≥ 0.90
NameSean GordonSean A GordonRaymond Gardner
Date of birth1948-09-191948-09-191948-01-19
Member ID—
null
UHC-57083-46UHC-31863-51
SSN—•••-••-4287•••-••-8609
Phone—62695403925403590008
Email—
-
sean.gordon@outlook.com—
Address—9787 Canyon Rd1331 Indian School Rd
City / state / ZIP—
UNKNOWN, null
Mesa, AZ, 85272Scottsdale, AZ, 85260
GroupGRP-9909GRP-9909GRP-6767
PlanOPTIONS-PPOOPTIONS-PPOCORE-HMO
Sources, recordsCLM1 recordPRV ×1CLM ×23 recordsCLM ×3TPA ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-039055Sean Gordon0.83
Matched against PRV-27946, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
▶#2MBR-005342Raymond Gardner0.60
Matched against CLM-405603, 2 fields compared, weighted score 0.600
FieldSimilarityWeightShareNote
Name0.70350%
Date of birth0.50350%one_digit
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39df376f4497
    Escalated CLM-427068, top score 0.83, candidates MBR-039055, MBR-005342

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-6834
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-006261
Opened
2026-10-19 19:54:36
Top score
0.83