Steward queue/CASE-000022
Steward case

CASE-000022

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-3951workflow paused, state held

Side-by-side comparison

Incoming TPA-61792 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-61792incoming
#1MBR-044826Kelly Richardson
0.831 rec.
Best evidence: NameDate of birth
#2MBR-041621Kelly Richardson
0.631 rec.
Best evidence: Name
NameKelly Richardson
Richardson, Kelly
Kelly T RichardsonKelly Q Richardson
Date of birth1957-03-09
19570309
1957-03-091961-03-09
Member ID—UHC-12262-40UHC-55203-07
SSN—
•••-••-null
•••-••-8626•••-••-5887
Phone—
NULL
63224740204085635948
Email———
Address—
-
7744 Lincoln Way348 Mesa Dr
City / state / ZIP—
-, UNKNOWN, -
Tempe, AZ, 85231Chandler, AZ, 85214
Group—
NULL
GRP-4503GRP-4891
Plan—
N/A
MEDICARE-ADV-BCHOICE-PLUS-PPO
Sources, recordsTPA1 recordENR ×11 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-044826Kelly Richardson0.83
Matched against ENR-135020, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-135020Kelly Richardson1957-03-09Single record 1.00
▶#2MBR-041621Kelly Richardson0.63
Matched against ENR-129116, 2 fields compared, weighted score 0.625
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth0.25350%month_day
Guard: noneConflicts: none
Records in this identity
  • ENRENR-129116Kelly Richardson1961-03-09Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:391b346bf444
    Escalated TPA-61792, top score 0.83, candidates MBR-044826, MBR-041621

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-3951
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-003717
Opened
2026-10-19 19:54:36
Top score
0.83