Steward queue/CASE-000028
Steward case

CASE-000028

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-3479workflow paused, state held

Side-by-side comparison

Incoming CLM-430009 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-430009incoming
#1MBR-037730Tyler Moreno
0.833 rec.
Best evidence: NameDate of birth
NameTyler G MorenoTyler G Moreno
Date of birth1992-10-28
10/28/92
1992-10-28
Member ID—
N/A
UHC-67882-42
SSN—
•••-••-N/A
•••-••-8354
Phone—
NULL
2823271925
Email—
N/A
tyler.moreno2@aol.com
Address—
N/A
8882 Maple Ave
City / state / ZIP—
UNKNOWN, -
Orlando, FL, 32814
GroupGRP-2430GRP-2430
Plan—
UNKNOWN
CORE-HMO
Sources, recordsCLM1 recordENR ×2CLM ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-037730Tyler Moreno0.83
Matched against ENR-139339, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:391105182b2b
    Escalated CLM-430009, top score 0.83, candidates MBR-037730

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-3479
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-003290
Opened
2026-10-19 19:54:36
Top score
0.83