Steward queue/CASE-000029
Steward case

CASE-000029

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-7593workflow paused, state held

Side-by-side comparison

Incoming CLM-428337 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-428337incoming
#1MBR-032800Frances Hunter
0.831 rec.
Best evidence: NameDate of birth
NameFrances HunterFrances Hunter
Date of birth2005-04-162005-04-16
Member IDUHC-24427-43—
SSN—
•••-••--
—
Phone5532696910
15532696910
—
Email—
N/A
—
Address—
null
3674 Oak St
City / state / ZIP—
N/A, -, NULL
Glendale, AZ, 85353
GroupGRP-8987—
Plan——
Sources, recordsCLM1 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-032800Frances Hunter0.83
Matched against TPA-62514, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-62514Frances Hunter2005-04-16Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:393d93f58163
    Escalated CLM-428337, top score 0.83, candidates MBR-032800

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-7593
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-006899
Opened
2026-10-19 19:54:36
Top score
0.83