Steward queue/CASE-000034
Steward case

CASE-000034

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-64641workflow paused, state held

Side-by-side comparison

Incoming CLM-413208 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-413208incoming
#1MBR-009809Matthew Burke
0.832 rec.
Best evidence: NameDate of birth
#2MBR-015823William Brooks
0.721 rec.
Best evidence: Date of birth
NameMatthew F Burke
Burke, Matthew F
Matthew F BurkeWilliam T Brooks
Date of birth1982-01-071982-01-071982-01-07
Member ID—
N/A
—UHC-41838-11
SSN—
•••-••-null
•••-••-4834•••-••-0199
Phone—
null
5544510237—
Email—
-
matthew.burke83@aol.comwilliam.brooks50@icloud.com
Address—2792 Desert Sky Blvd2313 Canyon Rd
City / state / ZIP—
, N/A, null
Nashville, TN, 37291Chandler, AZ, 85286
GroupGRP-8527GRP-8527GRP-4288
PlanOPTIONS-PPO—NAVIGATE-HMO
Sources, recordsCLM1 recordPRV ×1TPA ×12 recordsENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-009809Matthew Burke0.83
Matched against PRV-23833, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • PRVPRV-23833Matthew Burke1982-01-07Scored 1.00
  • TPATPA-55812Matthew Burke1982-01-07Scored 1.00
▶#2MBR-015823William Brooks0.72
Matched against ENR-115466, 2 fields compared, weighted score 0.719
FieldSimilarityWeightShareNote
Name0.44350%
Date of birth1.00350%exact
Guard: noneConflicts: none
Records in this identity
  • ENRENR-115466William Brooks1982-01-07Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:399d41d1e054
    Escalated CLM-413208, top score 0.83, candidates MBR-009809, MBR-015823

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-64641
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-037811
Opened
2026-10-19 19:54:36
Top score
0.83