Steward queue/CASE-000038
Steward case

CASE-000038

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-37696workflow paused, state held

Side-by-side comparison

Incoming CLM-422333 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-422333incoming
#1MBR-013931Jackson Andrew
0.832 rec.
Best evidence: NameDate of birth
#2MBR-015409Alexander Jackson
0.661 rec.
Best evidence: none ≥ 0.90
NameAndrew JacksonJackson AndrewAlexander Z Jackson
Date of birth1954-01-221954-02-121954-01-20
Member ID—
UNKNOWN
UHC-13427-89UHC-43408-75
SSN—
•••-••- NULL
•••-••-6807•••-••-8989
Phone—
NULL
74665436842782896008
Email———
Address—
null
5915 Pine Dr4536 Church St
City / state / ZIP—
null, null
Sacramento, CA, 95821Los Angeles, CA, 90090
Group—GRP-1459GRP-1063
Plan—
NULL
SELECT-EPOMEDICARE-ADV-B
Sources, recordsCLM1 recordENR ×1CLM ×12 recordsENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-013931Jackson Andrew0.83
Matched against CLM-422334, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
▶#2MBR-015409Alexander Jackson0.66
Matched against ENR-126848, 2 fields compared, weighted score 0.663
FieldSimilarityWeightShareNote
Name0.83350%
Date of birth0.50350%one_digit
Guard: noneConflicts: none
Records in this identity
  • ENRENR-126848Alexander Jackson1954-01-20Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3902a9baf164
    Escalated CLM-422333, top score 0.83, candidates MBR-013931, MBR-015409

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-37696
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-026883
Opened
2026-10-19 19:54:36
Top score
0.83