Steward queue/CASE-000051
Steward case

CASE-000051

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-28323workflow paused, state held

Side-by-side comparison

Incoming CLM-409790 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-409790incoming
#1MBR-000140Russell Price
0.831 rec.
Best evidence: NameDate of birth
NameRussell PriceRussell Price
Date of birth1974-01-16
1/16/1974
1974-01-16
Member ID—
-
UHC-67029-54
SSN—
•••-••-UNKNOWN
•••-••-0578
Phone—9405478884
Email—
-
—
Address—807 Valley View Dr
City / state / ZIP—
NULL, UNKNOWN, NULL
Phoenix, AZ, 85013
Group—GRP-4731
Plan—CORE-HMO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-000140Russell Price0.83
Matched against ENR-112895, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-112895Russell Price1974-01-16Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:399c4c06cf50
    Escalated CLM-409790, top score 0.83, candidates MBR-000140

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-28323
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-021785
Opened
2026-10-19 19:54:36
Top score
0.83