Steward queue/CASE-000053
Steward case

CASE-000053

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-34953workflow paused, state held

Side-by-side comparison

Incoming TPA-61064 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-61064incoming
#1MBR-025906Marhta Dixon
0.832 rec.
Best evidence: NameDate of birth
NameMartha Y Dixno
Dixno, Martha Y.
Marhta Y Dixon
Date of birth2007-02-09
09-02-2007
2007-02-09
Member ID—
NULL
UHC-86777-89
SSN—•••-••-7751
Phone—4869983627
Email—martha.dixon36@aol.com
Address—
UNKNOWN
4637 Cedar Ln
City / state / ZIP—
NULL
Charlotte, NC, 28200
Group—GRP-5735
Plan—
-
NAVIGATE-HMO
Sources, recordsTPA1 recordCLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-025906Marhta Dixon0.83
Matched against CLM-425106, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.97350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:398123d7060b
    Escalated TPA-61064, top score 0.83, candidates MBR-025906

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-34953
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-025484
Opened
2026-10-19 19:54:36
Top score
0.83