Steward queue/CASE-000064
Steward case

CASE-000064

Confidence 0.76 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-67866workflow paused, state held

Side-by-side comparison

Incoming CLM-402989 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-402989incoming
#1MBR-000174Gary Cook
0.762 rec.
Best evidence: NamePhoneAddress
NameGary H CookGary H Cook
Date of birth1969-06-011970-06-01
Member ID—UHC-97450-56
SSN—•••-••-8790
Phone5615335122
15615335122
5615335122
Email—
NULL
gary.cook49@yahoo.com
Address6769 Central Ave6769 Central Ave
City / state / ZIPLas Vegas, NV, 89148Las Vegas, NV, 89148
GroupGRP-2375GRP-2375
Plan—CHOICE-PLUS-PPO
Sources, recordsCLM1 recordCLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-000174Gary Cook0.76
Matched against CLM-402990, 4 fields compared, weighted score 0.763
FieldSimilarityWeightShareNote
Name1.00332%
Date of birth0.25332%month_day
Phone1.001.516%
Address1.00221%exact
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39547efc2d10
    Escalated CLM-402989, top score 0.76, candidates MBR-000174

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-67866
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-038861
Opened
2026-10-19 19:54:36
Top score
0.76