Steward case

CASE-000074

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-58580workflow paused, state held

Side-by-side comparison

Incoming TPA-58004 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	TPATPA-58004incoming	#1MBR-043640Gloria Wells 0.831 rec. Best evidence: NameDate of birth
Name	Gloria Wells	Gloria Wells
Date of birth	1956-09-12 09/12/1956	1956-09-12
Member ID	— -	UHC-14669-97
SSN	— •••-••-N/A	•••-••-0576
Phone	5833700976 (583) 370-0976	—
Email	—	gloria.wells@outlook.com
Address	— NULL	52 Apache Blvd
City / state / ZIP	— null, -	San Antonio, TX, 78297
Group	— -	GRP-9653
Plan	—	NAVIGATE-HMO
Sources, records	TPA1 record	ENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-043640Gloria Wells0.83

Matched against ENR-123827, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

ENRENR-123827Gloria Wells1956-09-12Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:3991e67cae05
Escalated TPA-58004, top score 0.83, candidates MBR-043640

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Gloria WellsMBR-043640, score 0.83, 1 recordLinkConfirm as a distinct identityTPA-58004 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-58580
Stage: human_steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-035715
Opened: 2026-10-19 19:54:36
Top score: 0.83