Steward queue/CASE-000077
Steward case

CASE-000077

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-220workflow paused, state held

Side-by-side comparison

Incoming TPA-54069 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-54069incoming
#1MBR-016227Zachary Perkins
0.833 rec.
Best evidence: NameDate of birth
#2MBR-039934Zachary Perkins
0.811 rec.
Best evidence: NameAddress
NameZachary Perkins
Perkins, Zachary
Zachary B PerkinsZachary Perkins
Date of birth2003-04-25
04/25/03
2003-04-252004-04-25
Member ID—UHC-56774-67—
SSN—
•••-••--
•••-••-4485•••-••-4485
Phone—7182105716—
Emailzachary.perkins@icloud.comzachary.perkins@icloud.com—
Address9138 Grand Ave9270 Oak St9138 Grand Ave
City / state / ZIPTucson, AZ, 85730Tampa, FL, 33643Tucson, AZ, 85730
Group—
null
GRP-3022—
Plan—
UNKNOWN
CHOICE-PLUS-PPO—
Sources, recordsTPA1 recordCLM ×2ENR ×13 recordsCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-016227Zachary Perkins0.83
Matched against CLM-409388, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.98350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
▶#2MBR-039934Zachary Perkins0.81
Matched against CLM-409387, 3 fields compared, weighted score 0.813
FieldSimilarityWeightShareNote
Name1.00338%
Date of birth0.50338%one_digit
Address1.00225%exact
Guard: noneConflicts: none
Records in this identity
  • CLMCLM-409387Zachary Perkins2004-04-25Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:391cddd86a34
    Escalated TPA-54069, top score 0.83, candidates MBR-016227, MBR-039934

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-220
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-000216
Opened
2026-10-19 19:54:36
Top score
0.83