Steward queue/CASE-000087
Steward case

CASE-000087

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-48724workflow paused, state held

Side-by-side comparison

Incoming CLM-426611 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-426611incoming
#1MBR-003027Barbara Johnston
0.833 rec.
Best evidence: NameDate of birth
NameBarbara JohnstonBarbara Johnston
Date of birth1973-12-10
19731210
1973-12-10
Member ID—UHC-24731-68
SSN—•••-••-2306
Phone—
NULL
8266139748
Email—
UNKNOWN
barbara.johnston98@gmail.com
Address—
NULL
7133 Apache Blvd
City / state / ZIP—
N/A, N/A, N/A
Tampa, FL, 33651
Group—
null
GRP-3010
Plan—OPTIONS-PPO
Sources, recordsCLM1 recordENR ×1TPA ×1CLM ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-003027Barbara Johnston0.83
Matched against ENR-134900, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-134900Barbara Johnston1973-12-10Scored 1.00
  • TPATPA-61756Barbara Johnston1973-12-10Scored 1.00
  • CLMCLM-426610Barb Johnston1973-12-10Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:399a377689d5
    Escalated CLM-426611, top score 0.83, candidates MBR-003027

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-48724
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-031918
Opened
2026-10-19 19:54:36
Top score
0.83