Steward queue/CASE-000089
Steward case

CASE-000089

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-66754workflow paused, state held

Side-by-side comparison

Incoming CLM-425517 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-425517incoming
#1MBR-014016Grace Garza
0.831 rec.
Best evidence: NameDate of birth
NameGrace GarzaGrace Garza
Date of birth1949-03-051949-03-05
Member ID—
null
—
SSN—
•••-••-NULL
—
Phone—
4890894
2954890894
Email—
null
—
Address63 Elm St
63 ELM STREET
—
City / state / ZIPScottsdale, AZ, 85201—
Group—
-
GRP-7367
PlanMEDICARE-ADV-AMEDICARE-ADV-A
Sources, recordsCLM1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-014016Grace Garza0.83
Matched against CLM-425516, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-425516Grace Garza1949-03-05Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:395560487c88
    Escalated CLM-425517, top score 0.83, candidates MBR-014016

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-66754
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-038503
Opened
2026-10-19 19:54:36
Top score
0.83