Steward queue/CASE-000094
Steward case

CASE-000094

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-275workflow paused, state held

Side-by-side comparison

Incoming CLM-413722 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-413722incoming
#1MBR-004345Alan Bennett
0.833 rec.
Best evidence: NameDate of birth
NameAlan BennettAlan S Bennett
Date of birth1985-09-111985-09-11
Member ID—
UNKNOWN
UHC-10761-18
SSN•••-••-1301•••-••-1301
Phone—
null
6326601015
Email—alan.bennett1@proton.me
Address—2470 Lake View Rd
City / state / ZIP—
NULL, N/A, -
Charlotte, NC, 28209
Group—
N/A
GRP-5194
PlanCHOICE-PLUS-PPOCHOICE-PLUS-PPO
Sources, recordsCLM1 recordENR ×1PRV ×1CLM ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-004345Alan Bennett0.83
Matched against PRV-23975, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:391bdbb9775f
    Escalated CLM-413722, top score 0.83, candidates MBR-004345

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-275
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-000269
Opened
2026-10-19 19:54:36
Top score
0.83