Steward queue/CASE-000095
Steward case

CASE-000095

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-32016workflow paused, state held

Side-by-side comparison

Incoming CLM-425348 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-425348incoming
#1MBR-000274Dorothy Patterson
0.835 rec.
Best evidence: NameAddress
NameDot PattersonDorothy N Patterson
Date of birth—
null
1963-07-14
Member ID—UHC-01755-52
SSN—•••-••-9861
Phone—
NULL
9399406003
Email—dorothy.patterson21@aol.com
Address3384 Cedar Ln3384 Cedar Ln
City / state / ZIPNashville, TN, 37266Nashville, TN, 37266
GroupGRP-0433GRP-0433
Plan—
-
MEDICARE-ADV-B
Sources, recordsCLM1 recordENR ×1CLM ×3PRV ×15 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-000274Dorothy Patterson0.83
Matched against ENR-133169, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:394772c9b606
    Escalated CLM-425348, top score 0.83, candidates MBR-000274

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-32016
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-023893
Opened
2026-10-19 19:54:36
Top score
0.83