Steward queue/CASE-000100
Steward case

CASE-000100

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-54105workflow paused, state held

Side-by-side comparison

Incoming CLM-420575 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-420575incoming
#1MBR-022746Theresa Green
0.832 rec.
Best evidence: NameDate of birth
NameTheresa GreenTheresa Green
Date of birth1965-10-271965-10-27
Member ID—
-
UHC-90230-78
SSN—•••-••-8569
Phone—3037512221
Email—
UNKNOWN
theresa.green@yahoo.com
Address—949 Canyon Rd
City / state / ZIP—
NULL, N/A
San Diego, CA, 92115
Group—
UNKNOWN
GRP-8764
Plan—
null
CORE-HMO
Sources, recordsCLM1 recordENR ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-022746Theresa Green0.83
Matched against ENR-127080, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3959c1da58b1
    Escalated CLM-420575, top score 0.83, candidates MBR-022746

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-54105
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-034031
Opened
2026-10-19 19:54:36
Top score
0.83